Please read the following carefully before submitting.

Zen Hair is committed to delivering exceptional quality. All products are thoroughly checked before dispatch. Returns and refunds are only considered in rare, valid cases that fall within our strict policy guidelines.

 

IMPORTANT CONDITIONS:

- Return requests must be submitted within 14 days of delivery.
- Hair must be unused, unopened, and in original packaging.
- Sample packs and discontinued items are non-refundable.
- Shipping charges are non-refundable (unless item was dispatched in error).
- No refunds for issues caused by misuse or incorrect fitting.